Frequently Asked Questions

Effects can begin within minutes — often 5–15 minutes after contact. Every minute counts, which is why immediate action is critical.

1. Remove your pet from the area.
2. Wipe their gums and tongue with a damp cloth to remove toxin. Do not use running water directly in the mouth.
3. Call your vet straight away and transport your pet as soon as possible.
4. Keep them calm, quiet, and cool on the way.

Mild signs: Drooling, pawing at the mouth, red gums.

Severe signs: Vomiting, staggering, seizures, collapse.

Any contact should be treated as an emergency — don't wait to "see if they get better."

• Don't hose water directly into the mouth (can cause aspiration).
• Don't give milk, food, or human medications.
• Don't wait — always seek vet treatment.

Yes. Cane toads secrete a toxin from the glands behind their head that is extremely dangerous to dogs and cats. Exposure can cause drooling, seizures, collapse, and even death within minutes.

Even a small amount of toxin can cause severe illness or death, especially in small pets. Always treat exposure as an emergency.

We currently service the Gold Coast, Northern NSW, and surrounding areas. Brisbane service is available by appointment.

For standard inspections and collections, we usually book within 24–48 hours. Emergency visits are prioritised and may be available the same day.

Yes — subject to technician availability. Emergency callouts are $490.

We visit before dark, survey danger zones (we call these red zones), inspect for breeding sites, and collect any toads found after nightfall. You'll receive a safety report with tips.

Not at all. We humanely euthanise them following local wildlife guidelines. This is a completely hands-off service.

You can, but many customers find it unpleasant and risky. DIY often leads to toxin exposure, injuries, or illegal relocation. We make it safe and easy.

The same ones won't — we remove them permanently. However, others may move in, which is why recurring collection is best.

Cane toads are nocturnal and most active during warm, wet months — typically November through March. They may still appear year-round after rain or in humid conditions.

Adult toads are usually 9–15 cm but can grow beyond 20 cm. They have dry, bumpy skin, bony ridges above the eyes, and large poison glands behind the head.

Cane toads have:

• Dry, rough skin
• Large poison glands behind the head
• Bony ridges above the eyes
• A waddling walk (frogs hop)

Native frogs generally have smooth, moist skin and lack the big poison glands. When in doubt — don't touch, and call us for help.

The safest and most effective way to remove cane toads from your yard is through professional removal services. Our experts conduct thorough inspections of your property, identify all hiding spots including gardens, under decks, and around pools, and remove toads humanely while protecting your pets. We service Gold Coast, Brisbane, and Northern NSW with same-day emergency removal available.

Cane toads are attracted to swimming pools as water sources. Our specialists safely remove cane toads from pools using techniques that protect your pool equipment and water quality. We also provide advice on making your pool area less attractive to toads, such as covering pools overnight and removing food sources. Regular maintenance visits help keep toads out of your pool area permanently.

Emergency professional removal is the fastest way to remove cane toads when your pets are at risk. We prioritize urgent callouts and can often attend the same day to get rid of toads quickly and safely. Our emergency service ($490) includes immediate response, thorough property inspection, and complete toad removal to protect your pets.

Outdoor lights (which draw insects), water bowls, pet food, and standing water are the main attractants.

The most reliable deterrent is a professionally installed toad-proof fence combined with regular inspections. Removing water sources, food bowls, and outdoor lights will also make your yard less attractive to toads.

No — these methods don't work and may be dangerous to pets or the environment. Safe fencing and regular inspections are the only proven solutions.

To get rid of cane toads permanently, we recommend combining professional removal with our Pet Protect Fencing. While regular inspections and removal services eliminate existing toads from your property, barrier fencing prevents new ones from entering your yard — giving you long-term protection for your pets. This two-part approach is the most effective way to get rid of toads for good.

While you can attempt DIY removal, professional services are safer and more effective to get rid of cane toads. Handling toads risks toxin exposure to you and your pets, you may miss breeding sites and hiding spots, and many DIY methods are ineffective or illegal. Our trained experts know how to remove cane toads thoroughly and humanely, covering areas that homeowners often miss, while keeping you and your family safe from toxin exposure.

The best way to get rid of toads in Queensland is through a combination of professional removal and property modifications. Our service includes thorough property inspections to find and remove all toads, advice on making your yard less attractive to them (removing water sources, outdoor lights that attract insects), and installation of barrier fencing for permanent protection. We service all of Gold Coast, Brisbane, and Northern NSW.

We use purpose-designed mesh that is durable, weather-resistant, and safe for pets.

Our toad- and wildlife-proof fencing is buried at least 150 mm below ground to stop toads from digging underneath.

We install the fence so it sits flush against walls, gates, and other structures, sealing any gaps so toads and other wildlife can't squeeze through.

When it comes to the gate, we will attach a piece of edging that will brush the ground ensuring a tight seal but allowing for the same gate movement and access you had before installation of the cane toad barrier.

No because not only is the Textilene® mesh nearly indestructible, we offer added protection by installing protective edging with screws and washers. We can run that edging on one or both sides of the fencing to offer you the shield you choose.

Our barrier comes in black, brown, white and green. They are all see through, with matching moldings!

Very! The border on the mesh material is a leather-engrained, reinforced Quadstitch® border material with multiple stitches of the highest grade Aqualon marine thread securing the border to the mesh.

We can apply the barrier to any fence including vinyl, chain link, aluminum, wood (including shadowbox) and more.

Yes — 99% effective. It's been tested for 10+ years. We also offer regular fence checks.

The mesh is low-visibility, breathable, and colour-matched to your fence.

Yes — we offer 50/50 split or smaller area fencing to suit most budgets.

We offer portable fenced pet zones that you can take with you when you move.

Yes — our team is background-checked, tracked via GPS, and trained to be respectful. You'll meet them first.

It includes life-saving tools and clear, step-by-step instructions. The goal is education and readiness — everyone in your household should know how to use it. You can replace items anytime, and it gives your pet the best shot in a crisis.